At BrassFlask, we aim to provide a safe, simple, and convenient checkout experience. This Payment Policy explains how payments are processed when you purchase products through our website.

1. Accepted Payment Methods

BrassFlask accepts the payment methods displayed and available at checkout.

Depending on your location and eligibility, available payment methods may include:

• Visa
• Mastercard
• American Express
• Debit cards
• Credit cards
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other payment methods that may be made available through our payment providers

The payment options shown at checkout may vary depending on your country, currency, device, order, and payment provider.

2. Secure Payment Processing

Payments are processed through secure payment providers and Shopify's checkout infrastructure.

When you enter payment information during checkout, your payment details are transmitted through secure systems operated by the applicable payment provider.

BrassFlask does not request or store your complete payment card number or security code through email, chat, or other informal communication channels.

3. Payment Authorization

When you place an order, your selected payment provider may verify and authorize the transaction.

An order may remain pending until the payment has been successfully authorized or captured.

If a payment cannot be authorized, your order may not be completed.

4. When You Are Charged

Unless otherwise stated at checkout, payment is generally processed when you complete your purchase.

Depending on the payment method and provider, authorization and payment capture may occur according to the provider's processing procedures.

5. Currency

Prices are displayed in the currency shown on our website or at checkout.

Depending on your location and the payment method used, your payment provider or card issuer may convert the transaction into your local currency.

Currency conversion rates and additional fees imposed by your bank, card issuer, or payment provider are outside BrassFlask's control.

6. Payment Verification and Fraud Prevention

For security purposes, we may use payment verification and fraud-prevention measures.

An order may be delayed, reviewed, declined, or cancelled if a transaction appears suspicious, unauthorized, fraudulent, or inconsistent with applicable payment-provider requirements.

If an order is cancelled after payment has been received, an applicable refund will be issued to the original payment method.

7. Payment Errors

If you experience an error while making a payment, please:

1. Check that your payment information is correct.
2. Confirm that your card or payment account has sufficient funds or available credit.
3. Contact your bank or payment provider if necessary.
4. Try another payment method available at checkout.

If you are still unable to complete your purchase, contact us for assistance.

8. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us as soon as possible.

Provide your order number and relevant transaction information so that we can investigate the issue with the applicable payment provider.

9. Refunds

Approved refunds are normally issued to the original payment method used for the purchase.

Refund processing times may vary depending on your bank, card issuer, or payment provider.

For more information about returns and refunds, please review our Refund & Return Policy.

10. Chargebacks and Payment Disputes

If you believe there is an unauthorized or incorrect charge, please contact us first so that we can investigate and assist you.

Nothing in this section limits any rights you may have under applicable consumer-protection or payment laws.

11. Third-Party Payment Providers

Some payment methods available on BrassFlask may be provided by third-party payment processors.

Third-party providers may have their own terms, privacy policies, security procedures, and processing requirements.

By selecting a third-party payment method, you may also be subject to the applicable terms of that payment provider.

12. Payment Information Security

We take reasonable measures to protect customer and transaction information.

However, no electronic transmission or online payment system can be guaranteed to be completely secure.

You should never send your complete payment-card information, PIN, password, or security code to BrassFlask by email or social media.

13. Changes to Payment Methods

Payment methods may be added, removed, or changed based on availability, payment-provider requirements, country, currency, or other operational considerations.

The payment methods available to you will be shown during checkout.

14. Contact Us

If you have questions about a payment, please contact:

BrassFlask
Email: peerhbert34@gmail.com
Phone: +31 4 91 14 00 50
Address: 39 Rue Raymond Houdoux, 95540 Méry-sur-Oise, France

When contacting us about an order, please include your order number so that we can assist you more efficiently.